Privacy Policy

1. Who we are FinHOA, Inc. ("FinHOA, Inc.", "we", "us", or "our") operates FinHOA Hub, a workspace used by accountants, property managers, attorneys, board members, and homeowners to manage community association records and communications.

2. Information we collect We collect information you provide directly (such as your name, email address, phone number, role, and association affiliation), information generated by your use of FinHOA Hub (such as records you create, update, or view, and communications sent through the platform), and limited technical information (such as login timestamps and device/browser information) needed to keep the platform secure.

3. How we use information We use the information we collect to provide and maintain FinHOA Hub, verify identity and enforce role-based access, respond to support requests, maintain accurate association and financial records, meet legal and recordkeeping obligations, and detect and prevent misuse of the platform.

4. How we share information We do not sell personal information. We share information only: within your association's authorized team, based on the role and permissions an administrator has granted; with service providers who process data on our behalf under contractual confidentiality obligations; when required by law, subpoena, or valid legal process; or with your consent.

5. Data retention We retain association, financial, and communication records for as long as needed to provide the service and to satisfy legal, accounting, and audit requirements applicable to community associations.

6. Your rights Depending on your role and applicable law, you may request access to, correction of, or deletion of your personal information by contacting your association administrator or FinHOA, Inc. directly.

7. Security We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction, including role-based access controls and encrypted connections.

8. Changes to this policy We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

9. Contact us Questions about this Privacy Policy can be directed to your FinHOA, Inc. administrator.